Frequently Asked Questions
Everything you need to know about shopping at BHM Store
What is the standard shipping time for electronic orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do your products come with a manufacturer warranty?
Yes, all brand-new electronics sold at BHM Store include a full manufacturer warranty. The duration and terms vary by brand, typically ranging from 12 to 24 months.
What is your return policy for defective items?
If your device is defective upon arrival, you can return it within 30 days of purchase for a full refund or exchange. Please ensure the item is in its original packaging with all accessories included.
Are the smartphones and tablets sold at BHM Store unlocked?
Yes, all mobile devices sold on our platform are factory unlocked and compatible with most global GSM and CDMA carriers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna and Affirm for eligible purchases.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.