Returns & Exchanges
At BHM Store, we want you to be completely satisfied with your electronics purchase, which is why we offer a 30-day return policy for all items in their original condition and packaging.
Initiate Your Request
Log into your BHM Store account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack the Electronics
Carefully place the device back into its original manufacturer box, ensuring all accessories, cables, and manuals are included to avoid restocking fees.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 business days.
Inspection and Refund
Once our technical team verifies the item's condition and serial number, your refund will be processed back to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing